With its Quality Management (QM) system and within the scope of its zero-defect strategy EPCOS is continually improving both its processes and the control of these processes – and thus also its products and services. Customers' appreciation of this strict orientation to quality is attested by the numerous awards.
Carmakers and manufacturers of automotive electronics systems are leading the way in insisting that their suppliers operate quality systems that cover every single function and that are consistently focused on enabling these companies to reproducibly control and continually improve their processes. These demands are reflected in the international quality system standard ISO 9001 and into the ISO TS 16949 standard which, based on the former, accommodates the specific needs of the automotive industry.
As proof of the fulfillment of these standards, the Business Group and location-specific certificates are available as downloads.